Shift Manager

You belong at Popeyes! Why Popeyes? Because here, you can Bring IT ALL to the table your personality, panache, and unscripted sense of possibility seasoned with your spirit of service to others. Were more than just great food were about loving what you do and sharing that genuine hospitality with everyone that walks through the door. Routine is tasteless. Bland is easy. Youre a key ingredient in an incredible family recipe that, without you, just wouldnt taste right!
The Popeyes brand was founded in New Orleans, Louisiana in 1972 and is the worlds second largest quick-service chicken concept (based on the number of units). Within the QSR industry, Popeyes distinguishes itself with a unique new Orleans style menu.
Wildor Restaurant Group is a locally owned Popeyes franchisee. We currently have four open locations and are scheduled to open our fifth location in 2017.
Were looking for high performing Shift Manager Candidates who are interested in working in one of our restaurants. We believe that employee experience determines guest experience, and the Shift Manager plays a key role in creating great experiences for team members so they, in turn, create memorable experiences for our guests that will keep them coming back for more. After going through our six week training process, you can become a shift manager in one of our restaurants the first step to a great career with a great brand. Were investing in all of our business initiatives, so the opportunities to make an impact have never been greater.
At least 6 months experience as a Popeyes Shift Manager or 1 year of experience as a shift manager of another QSR concept.
Must hold or be willing to obtain ServSafe certification
Must complete and pass our Popeyes Certification Training Program
Solid knowledge of retail operations
Must have effective oral and written communication skills
Must display effective leadership skills
Ability to assess situations, customize solutions, and communicate plans to direct reports in order to accomplish objectives
Ability to coordinate, communicate, and balance multiple projects simultaneously
Work on the selling floor, requiring physical activity
Flexible schedule-our stores are open daily which requires early morning, evening, weekend, and holiday availability.
Must be a minimum of 18 years of age
Essential Responsibilities WHAT YOU DO!
Create a great environment for the team so they want to serve our guests well
Own the work environment (because the team reflects your attitude)
Train and coach your team to achieve superior results
Delegate tasks to help the team grow
Set performance expectation, follow-up for results, and hold the team accountable
Take action to solve problems and celebrate positive guest feedback
Research, resolve and prevent future problems
Regularly observe the team from the guest perspective and celebrate or coach accordingly
Manage the team to achieve sales goals
Maintain daily and weekly food and equipment inventories and keep proper records.
Assigns duties for team members.
Ensure that OSHA, local health and safety codes as well as company safety and security procedures are followed.
Ensure compliance with all Human Resources practices and applicable labor laws
Must be able to pass a background check and drug screen
Competitive pay based on experience
Full time shift managers are eligible for our group health insurance plan
Ongoing training and career development
Closed Thanksgiving and Christmas
Free meals during your shift
An opportunity to grow with a growing franchisee
Popeyes is an equal opportunity employer

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